FAQs
Shipping cost
Metropolitan France, Andorra, Monaco
Colissimo delivery with signature at a post office, parcel relay point, or pickup station
€5.40 including tax, free for orders over €70 including tax
Colissimo home delivery with signature
€8.90 including tax, free for orders over €120 including tax
Colissimo home delivery without signature:
€7.90 including tax with Colissimo
(for orders over $100, delivery is only available with signature or to a parcel collection point)
Please note: if you select home delivery without signature, there is no recourse in the event of a dispute with the postal service regarding delivery (e.g. if the parcel is marked as delivered but you have not received it, you will lose the entire order).
Home delivery by tracked cardboard letter (accessories only):
€4.80 including tax for light accessories with a total weight of 250g (including envelope) and a maximum value of €50.
Pickup at the store:
€0 for pickup at the store
10 La Bosse Billy, Batiment 4
44360 Vigneux-de-Bretagne - France
Dom Tom
Guadeloupe, Martinique, Mayotte, Réunion, Saint-Barthélémy, Saint-Pierre-et-Miquelon (tax-free sales)
Colissimo Standard Overseas
- 0.5 kg = 16 eur
- 1 kg = 24 eur
- 2 kg = 31 eur
- 3 kg (up to 5 kg) = 45 eur
- 5-10 kg = 138 eur
Colissimo Eco Overseas
Due to the use of maritime transport for these shipments, delivery times are generally longer than those of the standard Colissimo Outre-mer offer (up to 20 additional days).
- 0.5 kg = 12 eur
- 1 kg = 16 eur
- 2 kg = 20 eur
- 3 kg (up to 5 kg) = 30 eur
- 5-10 kg = 85 eur
New Caledonia, French Polynesia
Colissimo Expert home delivery with signature: 27 euros
Germany, Netherlands, Luxembourg
Delivery in post offices or pickup stations (3-4 Days)
- 9,90 EUR on orders < 150 €
- Free for orders over 150 EUR
Deutsche Post Colissimo home with signature (3-4 Days)
- 12,90 € EUR on orders < 150 €
- Free delivery on orders over €150
Deutsche Post home delivery without signature - Delivengo (5-6 days)
- 0-125g : 5,90 €
- 126-250g : 6,30 €
- 251-500g : 7,50 €
- 501-1000g : 9,95 €
Belgium
Bpost home delivery - Delivengo (4-5 days)
- 0-125g : 5,90 €
- 126-250g : 6,30 €
- 251-500g : 7,50 €
- 501-1000g : 9,95 €
- 1001-1500g : 12,50 €
DPD Colissimo contre signature en bureau de poste, relais colis ou pickup station (3 à 4 jours)
- 8.25 EUR TTC, Offert à partir de 100 EUR TTC
Livraison à Domicile avec signature (2 à 3 jours)
- 9.90 EUR TTC, Offert à partir de 10 EUR TTC
Spain
Colissimo SEUR in post offices or pickup stations (3-4 Days)
- 9,90 EUR on orders < 150 €
- Free for orders over 150 EUR
Colissimo SEUR at home with signature (3-5 days)
- 12,90 EUR on orders < 150 €
- Free for orders over 150 EUR
Correos at home without signature (4-5 days)
- 0-125g : 5,90 €
- 126-250g : 6,30 €
- 251-500g : 7,50 €
- 501-1000g : 9,95 €
Netherlands
Colissimo DPD in post offices or pickup stations (3-4 Days)
- 9,90 € EUR on orders < 150 €
- Free delivery on orders over €150
Colissimo DPD home with signature (3-4 Days)
- 12,90 € EUR on orders < 150 €
- Free delivery on orders over €150
PostNL home delivery - Delivengo (4-5 days)
- 0-125g : 5,90 €
- 126-250g : 6,30 €
- 251-500g : 7,50 €
- 501-1000g : 9,95 €
Portugal
CTT Local post network - 3-5 days
- 0-125g : 5,90 €
- 126-250g : 6,30 €
- 251-500g : 7,50 €
- 501-1000g : 9,95 €
- 1001-1500g : 12,50 €
Delivery in post offices, parcel relays or pickup stations - 3-5 days
- 12.60 EUR for orders < 140 EUR - Colissimo / DPD
- Free for orders over 140 EUR - Colissimo / DPD
Home delivery with signature - 3-5 days
- Free for orders over 140 EUR - Colissimo / DPD
Ireland, Austria, Denmark
Delivery against signature to post office, parcel relay or pickup station
- 9.90 EUR for an order < 140 EUR incl. tax
- Offered from 140 EUR (Colissimo / DPD)
Home delivery with signature
Offered from 140 EUR (Colissimo / DPD)
Irlande
Colissimo An Post / DPD in post offices or pickup stations (4-5 Days)
9,90 € EUR on orders < 150 €
Free delivery on orders over €150
Colissimo An Post home with signature (4-5 Days)
12,90 € EUR on orders < 150 €
Free delivery on orders over €150
An Post home delivery without signature (5-6 days)
0-125g : 5,90 €
126-250g : 6,30 €
251-500g : 7,50 €
501-1000g : 9,95 €
Italy
Colissimo Poste Italiane in post offices or pickup stations (3-4 Days)
- 9,90 € EUR on orders < 150 €
- Free delivery on orders over €150
Colissimo Poste Italiane home with signature (3-4 Days)
- 12,90 € EUR on orders < 150 €
- Free delivery on orders over €150
Poste Italiane home delivery without signature (4-5 days)
- 0-125g : 5,90 €
- 126-250g : 6,30 €
- 251-500g : 7,50 €
- 501-1000g : 9,95 €
Switzerland, Liechtenstein
Home delivery with signature:
- 14.90 EUR in Colissimo for an order (excluding shipping costs) < 140 EUR
- Available from 140 euros
Please note for Swiss and Liechtenstein residents, you buy tax free on the store, but you will have a tax at the
receipt according to the laws of your country in force.
Luxembourg
Colissimo via Post.lu with signature (2-3 days)
- 12.90 EUR by Colissimo for orders (excluding postage) < 140 EUR
- Free for orders over 140 euros
Post.lu without signature Local Post Network ( 4-5 days)
- 0g-125g €5.90
- 126g-250g €6.30
- 251g-500g € 7.50
- 501g-1000g € 9.95
- 1001g-1500g €12.50
Hungary, Czech Republic
Home delivery with signature
- 14.90 EUR for an order < 140 EUR
- Available from 140 euros
- Delivery 4-5 days after shipment
Delivery against signature to post office, parcel relay or pickup station
- 9.90 EUR for an order < 140 EUR
- Available from 140 euros
- Delivery 3-4 days after shipment
Finland, Estonia, Latvia, Lithuania, Poland, Slovakia, Sweden, Slovenia, Croatia, Greece
Finland
Delivery against signature at post office, pickup station
- 14.90 EUR for an order (excluding shipping costs) < 140 EUR
- Available from 140 EUR
Home delivery with signature
- 19 EUR for an order (excluding shipping costs) < 140 EUR
- Offered from 140 euros including tax
Estonia, Latvia, Lithuania, Poland, Slovakia, Slovenia, Sweden
Home delivery with signature
- 14.90 EUR for an order < 140 EUR
- Offered from 140 euros including tax
Croatia
- Home delivery with signature: 19.90 euros
Greece
- Home delivery with signature: 19.90 euros
USA, Canada, Japan, Australia, Israel, Iceland, Norway
Local Post Network - Delivengo (max 2kgs)
- 0g–250g: 10,90 €
- 251g–500g: 12,90 €
- 501g–1000g: 17,90 €
- 1001g–1500g: 22,90 €
- 1501g–1850g: 28,90 €
Colissimo International / Fedex with Signature: 1851g–3900g - 68,00 € EUR
Postal Networks:
- USA: USPS
- Canada: Canada Post
- Japan: Japan Post
- Australia: Australia Post
- Israel: Israel Post
- Iceland: Posturinn
Wool, Washing, Materials
Wool washing
When the label on the ball of wool indicates a washing precaution, it is important to respect it.
As for “delicate” wools: silk, alpaca, wool, mohair…
Hand washing remains the best way to wash these materials, however, if you have a washing machine with a fully programmable "hand wash" cycle (20° and no spin), you can test the wash by machine.
The wool cycle or the delicate cold cycle are not necessarily suitable, it all depends on your machine, it is up to everyone to judge according to their experience.
Use a detergent for delicate fibers preferably.
To wash alone the 1st time because there is a risk that it rubs off.
And don't forget to dry the garment flat… especially if you washed it by hand; the absence of spin would tend to stretch or deform it.
Tip: a capful of hair conditioner in the rinse water will make your woollens silkier!
Materials guide
ACRYLIC: Synthetic fiber offering excellent resistance to sunlight and chemicals. Imitating wool, acrylic is soft, warm and voluminous.
ALPACA: From the name of the mammal, close to the llama. Very high-end fiber, softer, warmer, more resistant than sheep's wool.
ANGORA: Fiber taken from a domesticated rabbit for this purpose. Belonging to the “noble hair” category, angora is so fine that it must be mixed with other fibers to avoid falling out of clothes. Very soft and warm hair due to its finesse, the angora has a fluffy appearance.
CASHMERE: Goat down from Mongolia and the Himalayas. Of incomparable finesse, this fiber is light, soft and warm, properties that place it in the “noble hair” category and make it one of the most expensive fibers on the market.
WOOL: Natural animal fibre, which offers good protection against the cold, and whose absorption capacity offers comfort without feeling damp in the event of perspiration. Its softness depends on the fineness of the fibre, therefore on the animal from which it comes. Lambswool is the softest, along with merino wool. Mixed with synthetic fibers such as polyester, acrylic or nylon, it gains in ease of maintenance and durability, provided it remains the majority fiber.
MERINO WOOL: The finest wool, from a breed of sheep developed in Spain from the 14th century.
VIRGIN WOOL: Wool that comes from live, healthy lambs or sheep. As opposed to dead wool, or slaughtered wool.
LAMBSWOOL: Universal name for sheep's wool.
FLAX: Vegetable fiber used for millennia. The fibers of the plant are pulled out, combed and then spun. Stiffer than cotton, linen is also smoother. It is very cool to wear, with a great absorbent capacity, which makes it the ideal material for summer clothing. Can be mixed with cotton, for a less wrinkled appearance.
LUREX: Manufactured metallic fiber. It is used to produce a metallic effect.
MICROFIBER: Very fine, manufactured fibers allowing the composition of fine, flexible and compact fabrics.
MOHAIR: Hair of the "noble" category, from the angora goat. Long and slightly glossy, it allows the manufacture of a thick and foamy woolen fabric, which does not felt easily. This wool combines thermal insulation (cold and warm!) and very light weight.
The KID MOHAIR or BABY MOHAIR is the hair coming from the 1st shearing of the kids, hence its great softness.
NYLON or POLYAMIDE: Fiber composed of synthetic polymers; it is flexible and very resistant.
POLYESTER: Synthetic manufactured fiber. Used mixed with other fibers (wool, cotton, viscose and Modal), it is insulating, absorbent, easy to maintain, and has the best heat resistance of all synthetic fibres.
SILK: A natural fiber of animal origin, silk comes from the cocoons of worm larvae. In the chrysalis state, it secretes protective filaments which, once unwound, can be spun. Wild, the silk is irregular and its filaments are visible. Cultured silk offers a supple and lustrous touch, an unusual fineness and elasticity. Both varieties protect against both cold and heat. Although frequently used pure, silk can be mixed with all the fibers used in clothing. Delicate maintenance.
TENCEL: Viscose material based on Lyosel, a wood pulp. Of natural origin, this new fiber is strong, absorbent and comfortable.
VISCOSE: Natural raw material to which a chemical process has been applied. Viscose is a soft, comfortable and very absorbent fiber.