FAQs
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Order preparation and shipping
Laine et Tricot undertakes to dispatch ordered items within 24 to 48 hours (once payment has been validated) from Monday to Friday; no dispatches on Saturdays and Sundays.
Please note that during peak periods (October to January), orders may take 24 to 72 hours longer to be dispatched.
You will then receive an e-mail confirming shipment and the carrier's tracking number.
Delivery times then depend on the Post Office, Colissimo, Chronopost, DPD indicated below by country.
Delivery options USA, Canada, Japan, Australia, Israel, Iceland, Norway
Delivengo + Local Post Network
- Up to 0.5 Kg : 15,50 € EUR
- 0.5 to 0.9 Kg : 22,90 € EUR
- 1 to 1.9 Kg : 34,90 € EUR
Colissimo International with signature
- 1.9 Kg – 4.5 Kg 68,00 € EUR
- Above 4.5 Kg : ask for a quote please.